Setup day is the easy part. Getting the next book — on your own, after the helper has left — is where things actually go wrong. This tool builds you a plain-language step-by-step routine for your exact setup, plus a rescue plan when the usual path fails.
Answer 3 quick questions. You'll get your primary route, exact steps, and a printable leave-behind sheet.
Answer the questions on the left, then click Build my workflow to see your personalised steps.
Families and caregivers can usually muscle through a one-time device setup. The real failure happens the following Tuesday, when the reader's current book ends and nobody can remember what they clicked to borrow it. Or when a hold notification arrives with a 72-hour action window and no one is around to action it.
This tool is built around the four most common breakdown points in Canada:
A book borrowed in Libby may not appear on Kobo if the library's edition differs from the Kobo catalogue entry. The fix is specific — most generic help articles miss it.
Holding cards from two libraries sounds like a longer waitlist shortcut. In practice it creates login confusion, mismatched accounts, and failure at the worst moment.
When Libby notifies you a hold is ready, you have 72 hours to borrow or suspend. Many seniors and caregivers miss this, losing their spot and restarting a multi-week wait.
Phone-first borrowing, home delivery, CELA/NNELS audio, and DAISY formats are often treated as a last resort. For many seniors they should be the first suggestion.
The tool above accounts for all four scenarios and recommends the simplest reliable path for your setup — not the path that works best for a power user.